Warranty and technical service for HiRide suspension: Forks.
Support service
Fill in your request for assistance and send your product to our center.
Our workflow
Follow the steps indicated below to know what to to after compiling the ticket.
1
After filling in the ticket, you will receive an email confirming that you have opened the ticket correctly.
2
Our team will take your request into account and soon send you the authorization number for the shipment (by email).
3
Write the received number on the shipping box and then send the product to our center **
4
After the assistance, the fixed product will be sent to the address indicated in the ticket.
Additional information
Here you can find some useful information to send your product to our center in a correct way.
**Shipping address
Send the product to the following address.
RT Suspension Center [Bike Academy Srl]
Via Nazario Sauro 9,
20813 Bovisio Masciago (MB)
*Authorization number
Write the number on your shipment box.
